Account Users

Account users have varying levels of access to Infosec IQ features. The three default user roles are:

  • Administrator: has full rights to the account and can access and change all account settings.
  • Reporting: can only access the Reports tab. Reporting users will only be able to view or create reports and dashboards. Note that the Enterprise plan is required to create or duplicate dashboards.
  • User: doesn’t have permissions to access the Infosec IQ admin portal. If a user is assigned the User role they will only be able to access their learner dashboard. This role can be used to temporarily disable admin access while still allowing access to training.

Add a new user

  1. Click the + Account User button and enter the email address of the person you wish to add
  2. Select a role from the dropdown.
  3. Click Invite New User.

The new user will receive an email to verify their account and complete the Infosec IQ set up process.

Manage existing users

Users can also be deleted or their roles can be changed. Note that an existing user’s email address cannot be updated. If a user’s email address changes, you’ll need to delete their existing user and then add a new user with the new email address.

  1. Click the edit button next to the user’s status.
  2. Use the dropdown menu to modify their role.
  3. Click Save Edited User.

Users can be deleted by clicking the “trash” button on the far right.

Report recipients

Report recipients can receive report-related emails from Infosec IQ but cannot log into IQ or access any part of the platform. A user added as a report recipient will be eligible to receive legacy report emails. It is not necessary to add a report recipient in order to share a dashboard from My Dashboards.